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A Rich History of Success - The PINNACLE Service teams have successfully helped premiere government; healthcare, higher education, F1000, and leading financial institutions maximize their investment in PINNACLE for nearly twenty years.

It all starts with our PINNACLE consulting team working with your organization to formalize an implementation plan aligned to priorities specific to your business.

The implementation of PINNACLE follows an established best-practice framework called "Rapid Results." Rapid Results focuses on completing our implementations in the most timely and efficient manner possible. Our consultants have helped hundreds of end-users achieve greater levels of operational efficiency by:

• Teaching customers how to maximize the use of the PINNACLE application using our implementation toolkit.
• Clearly defining all roles and responsibilities for a successful implementation and adopting a philosophy of continued process improvement after production cutover.
• Establishing measurable business goals that pass the "SMART" test for being Specific, Measurable, Aligned, Realistic, and Timebound-relative to defined goals.
• Working directly with the customer's management team to assess achievements based on actual value obtained.
• Working directly with the customer's executive sponsor to alleviate the "three P's" that can derail a project - Politics, Philosophies, and Personalities.
• Motivating end-users to recognize production cutover as a new automated way of doing business that empowers end-users to do more than ever before.
• Leveraging the open-ended capabilities of the base application to accommodate customizations that enable process automation.
• Ensuring project managers engage end-users and management throughout the entire implementation.
• Leading end-users through a progressive well-tested training framework. The process begins with educating end-users on the general concepts and concludes with rigorous and extensive application training using the customer's data.

To request more information about PINNACLE's Service Lifecycle Management Solutions, click here or contact a PINNACLE Solutions Consultant today.