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The software offers a complete service lifecycle management solution designed to streamline the support and delivery of all telecom and IT services, while also providing powerful business intelligence to help organizations manage assets, allocate resources, and control costs.
"PINNACLE software has driven tremendous efficiency for hundreds of large businesses, universities, healthcare institutions, and government entities," said John Chapman, Windstream senior vice president of software. "PINNACLE can dramatically improve the effectiveness and productivity of telecom operations, particularly in the enterprise environment, which is its 'sweet spot.'"
"PINNACLE has been recognized with an INTERNET TELEPHONY TEM Excellence Award for its achievements in advancing TEM solutions and providing quality solutions in the marketplace," said Erik Linask, Editorial Director of INTERNET TELEPHONY.
"We are pleased to present PINNACLE with a 2011 INTERNET TELEPHONY TEM Excellence Award. PINNACLE Enterprise has proven its benefits and advancement of TEM, and has delivered valuable solutions for its customers," stated Rich Tehrani, CEO, TMC.
Formerly a solution provided by PAETEC Holding Corp., which was acquired by Windstream in December of last year, PINNACLE software represents an area of expected growth for the combined company. "We will continue to invest in PINNACLE software in 2012 to better meet our customers' needs," added Chapman.
The Third Annual INTERNET TELEPHONY TEM Excellence Award winners are published in the December 2011 issue of INTERNET TELEPHONY magazine, www.itmag.com.
For more information about Windstream's portfolio of advanced services, visit windstreambusiness.com.
Learn more about Windstream: About Windstream
About INTERNET TELEPHONY Magazine
About TMC The annual BSM Innovator Awards recognize the unique ways in which customers use PINNACLE software to improve IT and telecommunications operations.
"The creative initiatives completed by these organizations demonstrate how PINNACLE continually provides progressive and sustainable ROI," said Larry Foster, PAETEC's vice president and general manager of PINNACLE. "We've designed PINNACLE software to help IT and telecom departments reign in control of their services and assets. This year's winners exemplify that and prove that IT can be run like a business."
Foster added, "Technology succeeds when it addresses the solutions that organizations care about. PINNACLE software empowers management and frontline resources with integrated solutions and best practice recommendations that can streamline the lifecycle of their business service management operations."
The BSM Innovator Awards were given in five categories, including: Self Service and Automation; Compliance Management; Resource Management; Green IT Management; and, Business Intelligence. This year's winners are:
Customers that run any version of PINNACLE are eligible for the BSM Innovator Awards, including Licensed and Managed, as well as the Enterprise, SBOSS, and Online delivery options. Submissions were reviewed by the PINNACLE BSM Assessment Committee. Fifty workshops were available to the more than 200 attendees of the 17th Annual PINNACLE Conference, which ranged from How-Tos and best practices, to PINNACLE updates and the future trends of IT&T management. The BSM Innovator Awards were handed out by PAETEC Chairman and CEO Arunas Chesonis and Foster during the final day of the conference on September 28. Attendees included IT professionals ranging from analysts to department managers and directors across several industry sectors, including higher education, government, retail, healthcare, and Fortune 1000 businesses.
About PAETEC For more information, visit: www.paetec.com.
PAETEC Media Contact
The agreement, signed in February, 2011, designates PINNACLE as an approved solution to help government and higher education organizations gain powerful business intelligence and control of their communications infrastructure. With over 20 years of experience, PINNACLE is the proven leader for managing the full lifecycle from procurement, provisioning, payment and chargeback for IT & Telecommunications services.
PINNACLE's comprehensive solution is used by government agencies nationwide for its ability to:
"As a result of this agreement, Texas state agencies will has access to one of the most powerful software systems to promote telecom efficiency and reduce overall expenses for their organization," said Larry Foster, president & general manager at PINNACLE. "We've built a solid reputation for over two decades serving hundreds of government institutions, universities and enterprise businesses, and looking forward to presenting those same capabilities to DIR." PINNACLE's parent company, PAETEC, along with its predecessors have been offering telecommunication services in Texas since 1995 with sales offices in Dallas, Fort Worth, Houston, and San Antonio as well as a major employee center in the Woodlands near Houston. Earlier in 2011, the company was ranked as the 12th best company to work for in Texas by the Texas Association of Business (TAB), the Texas State Council of the Society of Human Resource Management (TSC-SHRM), and the national Best Companies Group. The company also has telecom operations in 45 other states from coast to coast.
To learn more about the State of Texas agreement, click here: http://www.paetec.com/pinnacle-stateoftexas/
About PAETEC PINNACLE Online provides organizations a unified real-time view of their services and assets to help proactively reduce expenses. Using powerful interactive analytics, organizations will establish the upper hand in negotiating contracts favorable to their actual consumption and business requirements. "Since 1988, PINNACLE software has driven tremendous efficiency for hundreds of large businesses, universities, and government institutions with its Financial and Operations enterprise management solution," said Kevin Errity, president of the east region. "Although the software can dramatically improve the effectiveness and productivity of telecom operations, the product's sweet spot was primarily for enterprise organizations. We're excited to now offer much of that powerful functionality to a new underserved mid-market customer base with PINNACLE Online." PINNACLE Online includes multiple components driving dramatic benefits including:
"PINNACLE Online is just one more way that PAETEC is delivering complete solutions to make our customers' operations run more efficiently," said John Chapman, PAETEC senior vice president of marketing. "We believe we have the deepest and most powerful communications portfolio in the industry and a value proposition that our competitors simply cannot match. Packaging and delivering PINNACLE software as an on-demand, SaaS-based solution is PAETEC's latest achievement in our ongoing mission to make our customers more efficient, productive, and successful." For more information on PINNACLE Online or to request a demonstration, visit http://www.paetec.com/products-services/applications/pinnacle-online/overview.html. About PAETEC This year's PINNACLE User Conference will include more than 300 attendees from over 100 institutions. MobileIron's Co-Founder and Chief Customer Officer Ajay Mishra will be giving opening remarks at the event highlighting the value of integrating MobileIron's industry leading smartphone management solution to the PINNACLE Communication Management Suite. Bob Tinker, chairman and CEO of MobileIron said, "With the proliferation of smartphones globally, organizations are more susceptible than ever to security threats, increasing usage costs and mobile policy infractions. With the synergy of MobileIron and PINNACLE capabilities, our unique offering helps solve these challenges. Now, enterprise mobile administrators can proactively monitor and control usage through automated real-time interaction with the end user. Overage and roaming charges are also significantly reduced and lost phones are easily located through integrated mapping tools". "Combining the PINNACLE Business Intelligence capabilities used by hundreds of the nations' largest institutions and MobileIron's unmatched visibility of mobile devices gives telecom and IT managers unique capabilities," said Larry Foster, president of PAETEC Software Corp. "Integrating PINNACLE with MobileIron will allow our customers to administer significant aspects of security management of wireless devices, which includes locking the device, selective wiping of files, email and other applications and schedule device backups without leaving the PINNACLE interface" says Cope Ustunkok, PINNACLE product manager. "Troubleshooting the devices by providing remote access to the system administrator and real-time insight into device characteristics will allow technicians to more effectively and efficiently manage the resolution of incidents". About MobileIron, Inc. About PAETEC Software Corp. Cope Ustunkok, the PINNACLE product manager said of the release, "Our latest innovation to the PINNACLE Communication Management Suite is designed to help organizations operate multiple independent service desks, help desks or management of IT inventories from a single installation. PINNACLE VPD virtualizes the organization's different service support and service delivery operations in a highly scalable, flexible and cost effective manner." PINNACLE VPD provides new powerful row-level security that allows enterprises and service bureaus to partition user access by administrator-defined "tenants". A significant innovation behind PINNACLE VPD is that it works transparently by modifying requests for data in order to access a secure view of the organization's information specific to the user security privileges. Administrators can be assigned to multiple tenants to oversee the entire operation or just specific tenants. "The innovations of PINNACLE VPD expands our market opportunities and enhances delivery options to our customers," says Josh Moscov, senior director PINNACLE sales and business operations. "The government market, large diverse enterprises and service bureaus require the flexibility of serving several autonomous IT organizations without the overhead and additional costs of managing multiple disparate IT management systems. PINNACLE VPD provides a cost-effective solution to consolidating systems and eliminating overhead resulting in significant savings to our customers. About PAETEC Software Corp. The University's objective is to realize more effective change and financial management that directly reduce costs and increase the level and quality of service to students and staff. The telecommunication and networking business process improvement initiative will focus on automating the entire lifecycle of procuring, provisioning, paying, and allocating the costs for all provisioned services used by the University community. "PAETEC was identified by the University as a leading solution provider that offers an integrated management platform implemented by certified professional consultants focused on enabling ITIL Best Practices," said Jerry Krawczyk, director of ITS Telecommunications and Networking Services (TNS). "Penn State decided early in the process that simply implementing a new software solution was not the answer to improve automation and to streamline our service delivery and management processes. Together with PAETEC, we are re-engineering our business processes and optimizing our data model to reduce operational costs and alleviate unnecessary manual intervention wherever possible." Penn State's project begins with an organizational transformation aligning resources and skills with technology that solves the challenges of data integrity, accountability and visibility into all deployed and active services. PINNACLE will allow Penn State to leverage an industry standard open SOA-based technology platform to integrate with their existing Mapcom M4 CAD database application and automate the exchange of data with other enterprise applications.
"We are excited about the automation and business intelligence opportunities Penn State will realize using PINNACLE to conduct real time analytics to make timely and effective business decisions," said Josh Moscov, senior director of sales and business operations for PAETEC. About PAETEC Software Corp. About Penn State "The new innovations Business Intelligence (BI) incorporated into Version 6.3 are a direct result from receiving valuable user feedback from our customers and Product Advisory Board," says Cope Ustunkok, product manager for the PINNACLE Communication Management Suite. "Our customers expressed a desire to directly interact with data in real time and help them perform advanced 'what-if' type scenarios to understand their data. V6.3 allows our customers to perform the analytical capabilities directly into their web browser, and data is now organized graphically so users can better understand their data and make better business decisions." Another improvement in V6.3 is the ability for a customer to directly connect to a telecom service provider's provisioning system to improve efficiency. "Our largest organizations process tens of thousands of service orders annually", said Terry O'Brien, director of PINNACLE Services. "In this release, we eliminated the manual intervention with a direct integration to the carrier's provisioning system to create an electronic-bond (E-bond) that streamlines the workflow processes and improves the overall integrity of the service order transaction." As documented by the Telecom Expense Management Industry Association, hundreds of thousands of dollars in fines or settlements have been paid by organizations pursued by the Internal Revenue Service ("IRS") under federal tax laws, including fines or settlements relating to IRS regulations applicable to employer provided cell phones. "Our customer organizations are seeking solutions that help control costs and manage data associated with complying with complicated tax laws," says Larry Foster, VP and general manager of PAETEC Software Corp. "Because of the substantial monetary fines that could be levied by the IRS, organizations are more sensitive to each phase of data collection and management that might affect compliance with the such laws. Version 6.3 helps eliminate the manual overhead associated with these compliance efforts." For more information, visit www.pinnsoft.com. About PAETEC Software Corp. The 2010 conference includes over 40 instructive sessions across four learning tracks including live demonstrations, trainings and discussions to explore best practices for managing the deployment, configuration of IT services, and gathering real-time business intelligence to improve operational performance. The 2010 conference now also includes a new, fifth track facilitated by the PAETEC Product Management team exclusively designed for users that want to interact directly with Development Engineers and contribute their ideas to future enhancements of PINNACLE. "This recognition of the editors of INTERNET TELEPHONY is an honor for PINNACLE and all our employees dedicated to serving our customers nationwide," said Larry Foster, vice president at PAETEC Software Corp. "PINNACLE is truly a unique solution for enterprise businesses unlike any other in the industry. This award serves as a terrific validation for our total Service Lifecycle Management." For more information, visit www.pinnsoft.com/2010_PUC. About PAETEC Software Corp. "The winners of the INTERNET TELEPHONY TEM Excellence Award are leaders in telecom expense management. Taking risks and providing real solutions has earned them recognition from the editors of INTERNET TELEPHONY," said Erik Linask, editorial director of INTERNET TELEPHONY. "These products and services honored have excelled in the TEM industry, and most importantly, their customers are willing to offer testaments of support." The INTERNET TELEPHONY TEM Excellence Award honors those businesses that have exhibited excellence in supporting their customers' initiatives to optimize costs through Telecom Expense Management products and solutions. Winning companies have provided case studies of TEM success experienced by one of their clients after implementing the nominated product/service. Winners were chosen based on demonstrated improvements that the winner's product/service has made in its client's business. For more information, visit www.pinnsoft.com/2010_PUC. About PAETEC Software Corp. About INTERNET TELEPHONY As prime contractor, Shared Technologies has acquired the PINNACLE product from PAETEC on behalf of the City to complement the technology services already provided, including support and management of the City's communication infrastructure encompassing of over 14,000 delivery points supported by 18 Nortel Switches. "We are continually looking for unique solutions to assist our customers in optimizing their investment in their IT systems and performance. With the PINNACLE product, customers have realized significant operational savings," said Tony Parella, president and CEO of Shared Technologies. "The PINNACLE suite supports our customers' goals, and will reduce their telecommunications expense. We are honored to have the City of Seattle as one of our preeminent customers, and that they have chosen this product and Shared Technologies to support them in their relentless and ongoing pursuit of operational excellence." "I commend the City on an extensive due diligence search weighing many options, and am very pleased that in the end, they came to the conclusion that PINNACLE is the only comprehensive integrated solution that is designed to support large complex government organizations like the City of Seattle," said Larry Foster, vice president of technology operations for PINNACLE. "We have a successful twenty-year track record providing solutions to top tier institutions like the City of Seattle. PAETEC supports every implementation with our cadre of ITIL certified consultants to ensure a successful and fruitful implementation." "We are excited about our new relationship with Intelisys Business Solutions," said Larry Foster, vice president and general manager of PAETEC Software Corp. "This new relationship brings the power of PINNACLE software to a new category of customers." About Shared Technologies "The unique combination of the PINNACLE Software and IBS enables us to provide value-added services to our clientele," says Joel St. Germain, CEO of Global Communications Group, one of the largest independent telecom sales agencies in the U.S. "This will help us save significant time, resources and provide a more timely service to our customers." "PINNACLE Version 6 is built upon an open SOA-based architecture to enable direct integration to other open systems like Cisco that are built
upon the same open standards," said Larry Foster, Vice President and General Manager for PINNACLE Software Solutions. "The majority of our customers manage a hybrid VoIP environment, and Cisco is an essential component of most hybrid VoIP infrastructures. This enhancement to our Telephony Manager Module will provide our customers the ability to manage their multifaceted VoIP systems through a single PINNACLE user interface. The partnership combines the industry expertise of IBS with PINNACLE software, a comprehensive
integrated enterprise-class Service Lifecycle Management (SLM) solution. SMB organizations can now concentrate their resources on growing their business without being diverted to manage activities that are not part of their core competencies. IBS offers a flexible and scaleable outsourcing solution that is powered by the PINNACLE Communication Management suite. IBS provides a full array of Telecom Lifecycle Management solutions that include:
About PAETEC About Intelisys Business Solutions
January 12, 2012 - PINNACLE Receives 2011 INTERNET TELEPHONY TEM Excellence Award
October 6, 2011 - PAETEC Recognizes Annual PINNACLE Business Service Management Innovator Award Winners
May 11, 2011 - PINNACLE Software Awarded Telecom Expense Management Contract from the Texas Department of Information
June 14, 2010 - PAETEC Announces Release of PINNACLE Online
May 10, 2010 - MobileIron and PAETEC Software Announce Strategic Marketing Alliance at Annual Users Conference
March 1, 2010 - PAETEC's PINNACLE Software Announces Virtual Private Database
January 25, 2010 - Penn State Chooses PAETEC's PINNACLE Software to Streamline its Telecom and IT Operations
December 7, 2009 - Release of PINNACLE Version 6.3 Ushers in New Dimension in IT Operational Business Intelligence
November 17, 2009 - 2010 PINNACLE Users Conference to be Held in Chicago
November 13, 2009 - PINNACLE Wins 2009 Internet Telephony TEM Excellence Award
September 11, 2009 - City of Seattle Optimizes Telecom and IT Operations with PAETECs PINNACLE Software
March 18, 2009 - Intelisys Business Solutions and PAETEC Software Corp. Announce Strategic Alliance
January 12, 2012 - PINNACLE Receives 2011 INTERNET TELEPHONY TEM Excellence Award
Enterprise Business Intelligence Software Recognized as Outstanding TEM Solution.
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LITTLE ROCK, Ark.—Windstream Corp. (Nasdaq: WIN) announced today that TMC, a global integrated media company, has named PINNACLE Enterprise as a recipient of the 2011 INTERNET TELEPHONY TEM Excellence Award.
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Windstream Corp. (Nasdaq: WIN) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. For more information, visit www.windstream.com.
INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com
TMC is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world's leading B2B communications event. In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information. For more information about TMC, visit www.tmcnet.com.
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October 6, 2011 - PAETEC Recognizes Annual PINNACLE Business Service Management Innovator Award Winners
Awards honor organizations that have achieved the most impactful improvements to their IT service support and delivery through PAETEC's PINNACLE software.
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Rochester, N.Y. - October 6, 2011 - At the annual PINNACLE User's Conference last week, PAETEC Holding Corp. (NASDAQ GS: PAET) announced the winners of its PINNACLE Business Service Management (BSM) Innovator awards. The honor, which recognizes the most impactful improvements derived from using PINNACLE to manage the lifecycle of IT service support and service delivery operations, was given to five organizations across five categories. The winners include Citigroup for Resource Management, U.S. Postal Service for Self Service and Automation, SUNY Albany for Compliance Management, a national retail pharmacy for Green IT Management, and Liquid Networx for Business Intelligence.
PAETEC (NASDAQ GS: PAET) is personalizing communications and energy solutions in 86 of the top 100 metropolitan areas across the United States. We offer a comprehensive suite of network services (voice, data and fiber solutions), as well as managed services, cloud and data center services, software and technology, and energy services.
Chris Muller
(585) 340-8218
chris.muller@paetec.com
PAETEC Investor Contact
Pete Connoy
(585) 340-2649
peter.connoy@paetec.com
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May 11, 2011 - PINNACLE Software Awarded Telecom Expense Management Contract from the Texas Department of Information
Texas Department of Information Resources (DIR) Approves PINNACLEs Communication Management Solution to help DIR members run IT more efficiently
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FAIRPORT, N.Y. - May 11, 2011 - PINNACLE Software, a subsidiary of the Fortune 1000 company PAETEC Holding Corp, announced that it has been awarded a contract allowing it to sell its innovative Service Lifecycle Management solution to agencies that leverage the State of Texas Department of Information Resources (DIR).
PAETEC (NASDAQ: PAET), a FORTUNE 1000 company, is personalizing business communications for medium and large businesses, enterprise organizations and institutions across the United States. We offer a comprehensive suite of IP, voice, data, and Internet services, as well as enterprise communications management software, network security solutions, CPE, and managed services. For more information, visit www.paetec.com.
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June 14, 2010 - PAETEC Announces Release of PINNACLE Online
Cloud-based Software Offers Powerful Operations and Expense Management Capabilities to the Telecommunications and IT Departments of Mid-Market Organizations
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FAIRPORT, N.Y. - June 14, 2010 - PAETEC Holding Corp. (NASDAQ GS: PAET), a FORTUNE 1000 company, today announced the nationwide availability of the PINNACLE Online software suite. The PINNACLE Online expense management solution offers its mid-market network customers the primary management functions of the award-winning PINNACLE enterprise solution, but delivered as a Software-as-a-Service (SaaS) monthly subscription with no software installation.
PAETEC (NASDAQ: PAET), a FORTUNE 1000 company, is personalizing business communications for medium and large businesses, enterprise organizations and institutions across the United States. We offer a comprehensive suite of IP, voice, data, and Internet services, as well as enterprise communications management software, network security solutions, CPE, and managed services. For more information, visit www.paetec.com.
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May 10, 2010 - MobileIron and PAETEC Software Announce Strategic Marketing Alliance at Annual Users Conference
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May 10, 2010 - Mountain View, Calif., and Fairport, N.Y. - MobileIron, Inc. and PAETEC Software Corp., a subsidiary of PAETEC Holding Corp, today announced the formation of a strategic marketing alliance to help business Smartphone users combine the immense benefits of MobileIron's Virtual Smartphone Platform with the strength of PAETEC Software's PINNACLE Communications Management Suite. The two deliver a powerful combination of business intelligence on wireless device usage and spend as well as policy and security enforcement. The signing coincides with the kick-off of the sixteenth annual PINNACLE Users Conference that will be hosted from the Chicago Sheraton from May 10 through May 12, 2010.
MobileIron is solving the problems CIOs face as business data moves to the smartphone. The MobileIron Virtual Smartphone Platform is the first solution to give IT and users real-time intelligence and control over smartphone content, activity, and apps in order to secure the enterprise, reduce wireless cost, and improve the mobile user experience. MobileIron's investors include Norwest Venture Partners, Sequoia Capital, and Storm Ventures. For more information, please visit www.mobileiron.com.
PAETEC Software Corp, a subsidiary of PAETEC Holding Corp. (NASDAQ GS: PAET), a FORTUNE 1000 company, specializes in licensed and managed solutions to support business service management (BSM) for IT Service Support and Service Delivery operations using the PINNACLE Communication Management Suite. For more information, visit www.pinnsoft.com.
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March 1, 2010 - PAETEC's PINNACLE Software Announces Virtual Private Database
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FAIRPORT, N.Y. - March 1, 2010 - PAETEC Software Corp., which produces the award-winning PINNACLE Communication Management Suite of software applications, today announced its official release of the PINNACLE Virtual Private Database (VPD). The module provides a cost effective means for organizations to "virtualize" the use of PINNACLE across their entire IT organization or multiple organizations from a single installation of PINNACLE.
PAETEC Software Corp. is a subsidiary of PAETEC Holding Corp. (NASDAQ GS: PAET). Its award winning telecommunications management software, PINNACLE, coupled with ITIL Certified Consultants, has been used for over 20 years by large businesses, universities, government agencies and service bureaus. The software received the 2009 TEM Excellence Award from TMC's INTERNET TELEPHONY magazine. For more information on PINNACLE, please visit www.pinnsoft.com.
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January 25, 2010 - Penn State Chooses PAETEC's PINNACLE Software to Streamline its Telecom and IT Operations
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FAIRPORT, N.Y. - January 25, 2010 - PAETEC Software Corp, which produces the award-winning PINNACLE Communication Management Suite of software applications, today announced that the Pennsylvania State University has purchased the PINNACLE software application along with PAETEC's industry-certified Professional Services to optimize centralized telecommunication and networking services across its 24 campuses commonwealth-wide.
PAETEC Software Corp. is a subsidiary of PAETEC Holding Corp. (NASDAQ GS: PAET). Its award winning telecommunications management software, PINNACLE, coupled with ITIL Certified Consultants, has been used for over 20 years by large businesses, universities, government agencies and service bureaus. The software received the 2009 TEM Excellence Award from TMC's INTERNET TELEPHONY magazine. For more information on PINNACLE, please visit www.pinnsoft.com.
The Pennsylvania State University (commonly known as Penn State) is a land-grant, space-grant public research university located in University Park, Pa., USA, and is surrounded by State College Borough and College Township. The University has 24 campuses throughout the commonwealth of Pennsylvania, including a virtual World Campus. Enrollment at Penn State's University Park campus is nearly 44,000; total enrollment across all of the University's campuses is above 94,300, placing it among the largest public universities in the United States. Penn State offers more than 160 majors and administers a $1.3 billion (USD) endowment.
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December 7, 2009 - Release of PINNACLE Version 6.3 Ushers in New Dimension in IT Operational Business Intelligence
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The PINNACLE Communications Management Suite is a fully integrated software application that allows large enterprise customers to achieve effective communications lifecycle management and to consolidate the management and delivery of all technology-related services onto a single platform. The primary new features in Version 6.3 help organizations conduct sophisticated interactive real-time analytics, automate provisioning activities with third party carriers and streamline data management associated with an organization's federal tax law compliance efforts.
PAETEC Software Corp, a subsidiary of PAETEC Holding Corp. (NASDAQ GS: PAET). Its award winning telecommunications management software, PINNACLE, has been used for over a decade by large businesses, universities and government agencies. The software received the 2007 Product of the Year Award by TMC's Communications Solutions for the PINNACLE v6 product. For more information on PINNACLE, please visit www.pinnsoft.com.
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November 17, 2009 - 2010 PINNACLE Users Conference to be Held in Chicago
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FAIRPORT, N.Y. - November 17, 2009 - PAETEC Software Corp, which provides Business Process Outsourcing and produces the award-winning PINNACLE Communication Management Suite of integrated software applications, announced details of its 15th Annual PINNACLE Users Conference which will be held at the Sheraton Chicago Hotel and Towers from May 9-12, 2010. The PINNACLE User Conference is one of the industry's largest customer events bringing together hundreds of end users focused on leveraging the latest innovations in technology and industry-proven Best Practices.
PAETEC Software Corp, a subsidiary of PAETEC Holding Corp. (NASDAQ GS: PAET). Its award winning telecommunications management software, PINNACLE, has been used for over a decade by large businesses, universities and government agencies. The software received the 2007 Product of the Year Award by TMC's Communications Solutions for the PINNACLE v6 product. For more information on PINNACLE, please visit www.pinnsoft.com.
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November 13, 2009 - PINNACLE Wins 2009 Internet Telephony TEM Excellence Award
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FAIRPORT, N.Y. - November 13, 2009 - PAETEC Software Corp, which provides Business Process Outsourcing and produces the award-winning PINNACLE Communication Management Suite of integrated software applications, announced it has been named a winner of the 2009 INTERNET TELEPHONY TEM Excellence Award.
PAETEC Software Corp, a subsidiary of PAETEC Holding Corp. (NASDAQ GS: PAET). Its award winning telecommunications management software, PINNACLE, has been used for over a decade by large businesses, universities and government agencies. The software received the 2007 Product of the Year Award by TMC's Communications Solutions for the PINNACLE v6 product. For more information on PINNACLE, please visit www.pinnsoft.com.
INTERNET TELEPHONY has been the IP Communications Authority since 1998(tm). Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.
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September 11, 2009 - City of Seattle Optimizes Telecom and IT Operations with PAETECs PINNACLE Software
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FAIRPORT, N.Y. - September 11, 2009 - PAETEC Software Corp, which produces the award-winning PINNACLE v6 software, today announced that the City of Seattle has purchased its PINNACLE Communication Management Suite from Shared Technologies Inc (Shared Technologies). Using the software, the City will be able to enable real time business insight and automation throughout the entire lifecycle of procuring, provisioning, paying and accurately allocating costs for all provisioned services used by city employees.
Founded in 1974, Shared Technologies is a recognized national total solutions provider and supplier of converged and IP telephony technology to the national enterprise business community. Shared Technologies is a privately held corporation, based in Coppell, Texas, operating in forty-eight markets in the United States. Shared Technologies was recognized as a FORTUNE magazine "100 Best Companies to Work For" in 2008 & 2009. For more information about Shared Technologies, visit www.sharedtechnologies.com.
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March 18, 2009 - Intelisys Business Solutions and PAETEC Software Corp. Announce Strategic Alliance
Companies Combine Software Technologies and Telecom Expertise to Provide a New Management
Service for the Small-to-Medium Business Market.
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FAIRPORT, N.Y. and DENVER, Colo.- PAETEC Software Corp. and Intelisys Business
Solutions (IBS) today announced a strategic alliance which will allow small-to-medium (SMB)
businesses and institutions to leverage the benefits of an enterprise-class Telecom Expense
Management (TEM) solution, traditionally reserved for large enterprises with a multi-million dollar communications budget. The agreement leverages the recent development of innovative technologies from both companies, combining PAETEC's PINNACLE Communication Management Suite with Intelisys Business Solution's Customer Resource Management (CRM) system.
Dana Topping, co-owner of Intelisys, Inc. explains, "Communication Services are consistently one of the top three expenses for the SMB organization. IBS partners with SMB organizations to help reduce costs and right size the organization's expensive communication services.
PAETEC (NASDAQ GS: PAET) is personalizing business communications for medium and large businesses, enterprise organizations and institutions across the United States. We offer a comprehensive suite of IP, voice, data, and Internet services, as well as enterprise communications management software, network security solutions, CPE, and managed services. For more information, visit www.paetec.com.
Intelisys Business Solutions, formerly Carrier Solutions, is the result of the 2006 merger of
Resource Communications, an industry-leading telecommunications solutions provider founded by Dana Topping, and Intelisys Communications, Inc. Intelisys Communications, Inc., is the only telecom master agency focused exclusively on supporting the channel's top-producing sales agents. Intelisys provides a broad suite of telecom value-based solutions that include carrier voice and data services, wireless and wired access, voice and Web conferencing, as well as mobility solutions.
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